**Privacy Policy**
**Effective Date:** 03/03/2025
1. Introduction:
Trailblaze Integrated Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services, including the Trailblaze ZeroFee Guarantee and Equipment Rebate program.
2. Information We Collect:
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and payment details.
- Business Information: Transaction data, payment processing details, and business location.
- Technical Information: IP address, device type, and browsing behavior when using our website.
3. How We Use Your Information:
We use your information to:
- Process applications for the Trailblaze ZeroFee Guarantee and Equipment Rebate program.
- Provide customer support and service updates.
- Improve our offerings and marketing strategies.
- Comply with legal and regulatory obligations.
4. Information Sharing & Security:
We do not sell or rent your personal information. We may share it with:
- Payment processors and financial institutions to facilitate transactions.
- Service providers assisting with business operations.
- Legal authorities if required by law.
We implement security measures to protect your data; however, no method is 100% secure.
5. Your Rights & Choices:
You may opt out of marketing communications and request access, corrections, or deletion of your data by contacting us at support@trailblazeis.com.
6. Updates to This Policy:
We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of these changes.
7. Contact Us:
For questions, contact us at support@trailblazeis.com.
Terms and Conditions
Effective Date: 03/03/2025
1. Agreement to Terms: By using Trailblaze Integrated Solutions services, including the Trailblaze ZeroFee Guarantee and Equipment Rebate program, you agree to these Terms & Conditions.
2. Eligibility & Enrollment: To participate, businesses must:
- Be legally registered and operating within the United States.
- Use a standalone credit card terminal and qualify for the ZeroFee Guarantee.
- Provide accurate and complete application information.
3. ZeroFee Guarantee:
The program eliminates processing fees by passing costs to the customer where permitted by law.
- Merchants must comply with applicable regulations regarding surcharge, dual pricing and cash discounting.
- Failure to comply may result in termination from the program.
4. Equipment Rebate:
- Eligible merchants may receive a rebate for terminal costs, subject to approval.
- To qualify, you must actively process transactions for a minimum of 90 consecutive days.
- If minimum requirements are not met, merchants may be responsible for equipment costs.
5. Trailblaze - ZeroFee Guarantee Terms & Exceptions: At Trailblaze Integrated Solutions, we stand by our ZeroFee Guarantee - ensuring you never pay credit card processing fees on your monthly statement. If a fee appears, we’ll automatically refund it, no questions asked.
However, certain fees fall outside this guarantee. Below are the exceptions that may appear on your statement:
Exceptions to the ZeroFee Guarantee:
- PCI Non-Compliance Fees – If your business fails to meet Payment Card Industry (PCI) compliance requirements, a non-compliance fee may be applied. You can avoid this by staying compliant with PCI security standards.
- TIN (Taxpayer Identification Number) Invalid Fees – If the IRS marks your Taxpayer Identification Number (TIN) as invalid, a fee may be assessed until the issue is resolved.
- Chargeback Fees – If a customer disputes a charge and the payment is reversed, apply.
- Retrieval Request Fees – If a customer requests transaction details through their bank, a retrieval request fee may be charged.
How to Stay Fully Fee-Free:
- Ensure your PCI compliance is up to date.
- Verify your TIN is correct with the IRS.
- Minimize chargebacks by having clear refund & service policies.
- Keep detailed transaction records to avoid retrieval requests.
Our goal is to make sure you never pay processing fees—and with these simple steps, you can keep your business 100% ZeroFee Guaranteed!
6. Termination & Modifications:
We reserve the right to modify or terminate the program at any time. Merchants will be notified of significant changes.
7. Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
8. Governing Law: These Terms are governed by the laws of South Carolina.
9. Contact Information: For inquiries, contact us at support@trailblazeis.com.